2 min Customer Profile
An India-based consultancy and operations firm with 250 workers in India, Singapore, the UAE, and the United Kingdom.
As the company developed internationally, payroll encompassed a wide range of stakeholders, including HR, Finance, local payroll staff, employees, and management. While payroll was effectively completed in each country, there was no centralized platform for managing the entire process.
The Challenge
The organization suffered with a fragmented payroll experience.
- HR has poor visibility on payroll progress across countries.
- Finance needed to integrate payroll data and manage several invoices.
- Payroll teams across countries used inconsistent processes.
- Leadership lacked a consolidated perspective of payroll status and expenditures.
- Payroll experiences varied among employees based on geography.
- Coordinating payroll information across emails, spreadsheets, and local systems was time-consuming and inefficient.
The organization required a unified platform that could connect everyone involved in payroll without interrupting existing in-country payroll operations.
The Procloz Solution
Procloz offered a centralized payroll platform, which served as a single workspace for all payroll stakeholders.
The platform provides:
- A unified platform for HR, finance, payroll, employees, and management.
- A dedicated payroll staff coordinates payroll across many countries.
- Standardized workflows and approvals through a single payroll calendar.
- Integrated dashboards and reports for comprehensive payroll visibility.
- Consolidated invoice for all payroll activities.
- Centralized coordination for statutory and tax compliance.
- Provides a single source of truth for payroll data, records, and communication.
Business Outcomes
Using Procloz, the company achieved:
- Consistent payroll experience in all four countries.
- Strengthened collaboration across HR, Finance, and local payroll departments.
- Real-time tracking of payroll progress and status.
- Accelerated approvals and minimized manual coordination.
- Simplified reporting for management and finance.
- A scalable payroll platform for potential international expansion.
Why Procloz?
Instead of several systems and separate processes, the customer received a single platform where all payroll stakeholders collaborated. HR handled personnel changes, Finance tracked payroll costs and approvals, local payroll experts guaranteed statutory compliance, leadership gained real-time visibility, and employees received a more uniform payroll experience. The final outcome was a linked, transparent, and scalable multi-country payroll process administered by a single platform.
