Centralizing Payroll for a 450-Employee Company Across 7 Countries

Customer Profile

An India-based SaaS company with 450 people working in India, Singapore, the UAE, the United Kingdom, Germany, the Philippines, and Australia.

As the company expanded internationally, payroll got more complicated for the HR and Finance departments.

The Challenge

Although payroll was processed in each country, the corporation experienced a number of operational issues.

• Managed multiple payroll suppliers in seven countries.
• Difficulty in consolidating payroll data due to its many formats.
• Coordinating payroll approvals and payment schedules across areas.
• Managed many invoices from various payroll partners.
• Monitoring statutory filings and tax requirements in each country.
• Limited visibility on global payroll status and costs.
• Monthly payroll coordination takes up significant time.

The payroll team required a more centralized and scalable operating architecture that did not affect the existing country payroll processes.

The Procloz Solution

Procloz has built a centralized multi-country payroll approach, providing:

• A dedicated payroll partner for global coordination.
• A dedicated payroll team provides a single point of contact.
• One platform for managing payroll across seven countries.
• Consolidated invoices for easier administration.
• Combined coordination of statutory and tax duties.
• Local payroll professionals provide last-mile compliance support.
• Ensure consistent payroll governance across all sites.

Business Outcomes

Procloz enabled the company to:

• Centralize payroll procedures in seven countries.
• Improve visibility of payroll activities and deadlines.
• Streamline payroll governance for HR and Finance.
• Reduce administrative work in monthly payroll coordination.
• Improve compliance supervision across multiple jurisdictions.
• Develop a scalable payroll strategy for potential international expansion.

Why Procloz?

Instead of managing payroll country by country, the client gained a single operating model supported by one payroll partner, one dedicated team, and one platform—making global payroll more consistent, transparent, and easier to manage as the business continued to grow.